Technical support
Technical support and maintenance of mobile applications
After the publication of a mobile app the work with it just begins. In the process of operation there is a need to add new features, change existing features, fix bugs and vulnerabilities. We support and develop mobile applications at any stage before or after their launch.
Why do applications need technical support? You make an application, you put it on the market, why do you need to support it? Actually, that’s what it’s for:
- New devices
New devices come on the market all the time and older versions of applications may not work correctly on them
- Operating system updates
iOS and Android versions are periodically updated, so you need to ensure the compatibility of applications
- New features
Users ask to add new features to the app or change and improve how they work
- Competition
App owners want continuous improvements and product development to succeed in the marketplace
- New technologies
New technologies (fingerprint scanning, Face ID, etc.) require app updates because users want to see new features in mobile products
- Security
Information security is important, the number of crimes related to theft of users’ personal and financial information is growing, so promptly fixing vulnerabilities will avoid security problems
Advantages of working with us
- Round the clock monitoring
Emergency recovery without weekends and holidays.
- Reliability and security
Works are performed on test servers while maintaining the performance of the main version.
- Personal manager
A project manager will control the timing and quality of work and answer
to questions that may arise.
- Response time up to 1 hour
Guaranteed response time on request to the technical support department Up to 1 hour in 24/7 mode.